General terms
Welcome to Expat Car Advice!
Thank you for using our service, product, and/or subscription (Services). Unless otherwise stated in any additional terms, our Services are provided by GIARIA B.V. (Expat Car Advice), Chamber of Commerce number 87435012, and its affiliated companies.
Expat Car Advice is committed to continuously assist and support you when you want to buy, sell, trade, or own a car or other type of vehicle (Vehicle or Car). We make it easy for you by providing assistance with our knowledge, expertise, and Services, and aim to make them as accessible to you as possible.
By using our Services, you agree to these terms. Please read the terms carefully.
The Services of Expat Car Advice are highly diverse. Therefore, additional terms or product requirements may apply at times, and these are available with the respective Services and are part of your agreement with us when using the Services.
Using Our Services
We may send service announcements, administrative messages, or other information related to your use of the Services.
It is important that you adhere to all policies displayed in our Services and use them in a legally permissible manner. We may suspend or terminate the provision of Services to you if you do not comply with our terms, policies, or legal requirements.
Your Privacy Protection
In our Privacy Policy, we explain how we handle your personal data and how we protect it when you use our Services. We value your privacy greatly.
Adjusting and Terminating Our Services
We continually adapt and strive to improve our Services. We may add or remove features or functionalities, suspend, or even terminate a Service. Expat Car Advice will also continuously align its Services with current laws and regulations.
You can terminate and stop using the Services at any time. We would be sorry to see you go. Expat Car Advice may also suspend the delivery of Services to you at any time, add new restrictions, or set limitations on our Services.
For some Services, additional (financial) terms may apply when terminating directly.
Our Guarantees and Reservations
Expat Car Advice is passionately dedicated every day to providing you with maximum support for everything you need to know and arrange for your Vehicle(s).
You can expect us to deliver our Services with a reasonable degree of expertise and care, and we hope you enjoy using the Services.
Unless expressly stated otherwise in these Terms or Additional Terms, Expat Car Advice and its suppliers or distributors make no specific promises about the Services. We make no commitments regarding the content in the Services and the reliability, availability, or ability of the Services to meet your needs. We provide the Services "as is." To the extent permitted by law, we exclude all warranties.
Liability for Our Services
To the extent permitted by law, Expat Car Advice, partners, suppliers, and distributors of Expat Car Advice are not liable for loss of revenue, profit, data, or indirect, special, moral, or punitive damages or consequential damages.
To the extent permitted by law, the total liability of Expat Car Advice for a claim under these Terms, including any implied warranty, is limited to the amount you paid us for the Services or, if we choose, to re-delivering the Services to you.
Expat Car Advice and its partners, suppliers, and distributors are not liable for loss or damage that could not reasonably be expected.
As a consumer, you have legal rights. Nothing in these or Additional Terms limits the statutory rights that cannot be waived by a contract for personal use of the Services.
Business Use of Our Services
If you use our Services on behalf of a business, that business accepts these terms, and any own terms are expressly rejected. The business will indemnify Expat Car Advice and its partners, representatives, and employees against any claims, lawsuits, or proceedings arising from or related to the use of Services or violation of these terms, including liability or costs arising from all claims, losses, damages, lawsuits, judgments, legal fees, and attorney costs.
About These Terms
We may modify these terms, or any terms applicable to a Service, to reflect changes in the law or changes in our Services. It is important to review these terms regularly as changes will be published on this page. Changes will not be applied retroactively and will take effect 14 days after publication. Changes resulting from new Services, features, or those made for legal reasons are effective immediately.
If you do not agree with the modified terms for a Service, terminate the use of the Services.
In case of a conflict between these and the additional terms, the additional terms apply to that conflict.
These Terms govern the relationship between you and Expat Car Advice. No third party can derive rights from these terms. If you do not comply with the terms and we do not take immediate action, this does not mean we waive any rights we have.
If a particular term is not enforceable, it does not affect the other terms.
These conditions, and all contractual relationships and all other relationships between the consumer and Expat Car Advice arising from them are governed by Dutch law. Disputes arising out of or relating to these terms will be settled by the court in Oost-Brabant.
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Additional Terms for Purchase Inspection Services
With our Purchase Inspection (hereinafter Service), we are here to assist you as an advisor in your purchase process and/or decision for your first or next used car.
We specialize in on-site Purchase Inspections for passenger cars.
Our experts with years of experience, hereinafter referred to as Advisors, are passionate about providing you with the most comprehensive overview possible of the technical and, if applicable, the optical condition of a Vehicle. The Report is a tool to gain this insight.
We aim to protect you from unpleasant surprises or a bad purchase.
Execution of the Service
You can expect our deployed Advisor to be knowledgeable on-site. We will always make maximum efforts to go through the entire process as soon as possible after receiving your assignment.
The Advisors see, smell, feel, and hear but do not dismantle.
The Purchase Inspection is carried out according to our established inspection protocol; we do not dismantle parts, covers, rubbers, upholstery parts, benches, or seats. All components are visually inspected to the extent possible, and their functionality is checked using the technical tools available to the Advisor. The Advisors are fully dedicated to everything they can observe.
Measurement and testing equipment available to Expat Car Advice:
· Professional diagnostic tool (if possible)
· Paint thickness gauge
· Battery tester (if possible)
· Brake fluid tester
We do not measure compression or pressurize lines.
Sharing Results
You are our Client. The car feeling, advice, and personal explanations are shared only with you by the Advisor. We are free to use and/or share the result of the Purchase Inspection with third parties.
Your Presence
You are always welcome to be present during the Purchase Inspection. It is optional; if you prefer to use your valuable time differently, we understand. You will receive from us a detailed Report with the Advisor's assessment, including a personal conversation.
You pay for the Service upfront, and you will receive the invoice including a payment link via email or through WhatsApp.
Buying a Vehicle unseen, remotely based on advice or through our Service is becoming more common.
Be aware that we assess the car based on its age, price, and mileage. You know yourself best, listen to your instincts, and decide if you are ready for this. If you are very meticulous, have specific requirements, or as the Vehicle gets older, we recommend viewing and test driving the Vehicle yourself.
When you are present, you must always follow the Advisor's instructions. It is important that the Advisor can perform the Service with concentration and without hindrance. Keep in mind that it is generally not allowed to enter any potential Workshop.
No MOT (APK)
Our Purchase Inspection is advisory and expressly does not serve as a General Periodic Inspection (MOT/APK).
A good current impression does not (unfortunately) guarantee future performance.
Our Service helps you gain insight into the overall condition of a Vehicle at the time of the Purchase Inspection, and we cannot guarantee the continued functionality of (parts of) the Vehicle after the Service. The Purchase Inspection is and remains a snapshot.
A used Vehicle is a complex product. With our Service, we are always dependent on the situation at that moment. Unfortunately, we cannot provide a guarantee or any other form of exclusion for the future. We cannot guarantee that a Vehicle is free from hidden and/or future defects, and we also cannot guarantee mileage readings and maintenance history.
We always recommend making clear delivery and/or warranty agreements in addition to the Purchase Inspection to protect yourself against surprises shortly after a transaction.
Further Diagnosis for Accurate Repair Advice
Comments, defects, or observations from the Advisor usually serve as a starting point for further investigation or agreements to be made. Observations, defects, or imperfections can often have different causes and cannot be easily converted into a repair/replacement recommendation without further diagnosis.
We advise you to repair any identified comments, defects, or observations without delay. We are happy to provide additional explanations.
The Service is not intended to diagnose pre-existing issues.
Negative Assessment
Despite preventing you from making a bad purchase and potential future unforeseen costs, it always feels unfortunate. Not the dream car and yet incurred costs. In case of rejection, we will help you find a good alternative, and a standard hourly rate of €50 will apply for further assistance.
Liability
In the purchase of your Vehicle, we act as an advisor. With this Service, we do not play a role in the conclusion of the (Sale) agreement. If you proceed with the purchase of the Vehicle, this is entirely at your own expense and risk; we are not part of this Agreement.
You are responsible for discussing, coordinating, further diagnosing, or repairing points and/or comments from the Purchase Inspection.
For the consequences of not noticing demonstrably present defects on the day of the Purchase Inspection, we accept liability only towards you as the Applicant for checked points and to the extent no legal obligations of the Selling party apply, such as the Non-Conformity principle BW 7:17. We do not accept liability for hidden defects.
In all cases, our liability is limited to the repair costs, as long as the limit of economic total loss is not exceeded, up to a maximum of the amount paid for the Service. In determining repair costs, we have the right to use equivalent used parts or to apply "new for old" deduction.
Liability is valid for 7 days after the Purchase Inspection, or if the event occurs earlier, up to 250 driven kilometers after the Service.
In the Purchase Inspection, especially with Import Vehicles, we depend on the available, preceding documents. When checking the mileage history and maintenance history, we can only indicate how the build-up has taken place. We do not have relevant information to complete or guarantee this. We are never liable for the accuracy of mileage readings and maintenance history. It is preferable to always make agreements with the supplier to guarantee the mileage and maintenance history.
We do not accept liability for the operation of electronics/systems that are not included in this Report. This includes parts or options such as Bluetooth, CD changer, TV screens, headphones, night vision, and other safety systems.
We are not liable when, due to circumstances such as weather, location conditions (maximum driving speeds, no cold engine, etc.), or the condition in which the Vehicle (dirty, wet, etc.) is located, points from the Service cannot logically be assessed.
We are never liable for inaccuracies stated in the consulted vehicle registers or preceding vehicle documents.
When options or specifications mentioned in the advertisement differ from what is actually on the car, we are not responsible for this.
You indemnify us from possible claims from third parties who suffer damage in connection with the execution of the Service and whose cause is attributable to factors other than us.
We are never liable for indirect damage, including consequential damage, loss of profit, missed savings, environmental damage, and damage due to business interruption.
The limitations of liability for direct damage do not apply if the damage is due to intent or gross negligence on our part.
Explanation of the Inspection, the Advisor assesses:
Petrol Engine*
During a Test Drive for performance and indications of excessive wear, such as unusual sounds. The engine management system is scanned for faults and errors. The cooling system is visually checked for leaks. If there are indications of excessive oil consumption by the engine, this will be mentioned in the inspection report. The degree of consumption cannot be determined in the inspection; this can only be assessed on long-distance journeys.
Diesel Engine*
The same checkpoints as with the petrol engine; wear and the adjustment of the fuel pump and injectors/nozzles are not assessed due to the lack of a fast reliable method. "Sweating" of the diesel engine is not considered as oil leakage.
Hybrid* and 100% Electric
The electric motor is tested for performance. The engine management system is scanned for faults and errors, and the charging/discharging of the battery during the Test Drive. The Advisor cannot assess the capacity or range of the driving battery pack. As a vehicle ages, the battery capacity decreases, and this varies greatly by brand and model. To gain more certainty about the battery pack/capacity, you can sometimes request a Battery Test Report from Brand-specific addresses, but this is not part of the Service.
Cold start for engines with a timing chain.
In the case of a cleaned engine or engine compartment, assessment of oil/fluid leaks is not possible.
Gas Installation
On the functioning of the engine when switching fuel types. Vehicles with a gas installation are generally more sensitive to wear and maintenance and usually have higher usage/ownership costs.
Clutch and Transmission
On the operation and degree of wear as far as the construction allows. Excessive wear of the clutch and gearbox is assessed based on (abnormal) noise and operation during the Test Drive. An observation by the Advisor is always a reason for further diagnosis.
Chassis and Body
Visually based on the general impression of external damage and rust formation.
The Advisor reports damage if it has consequences or an impact on the quality of the
Vehicle, traffic safety, or operational reliability.
The Advisor reports (excessive) rust formation. The stage of internal rusting is not part of the Purchase Inspection; this always needs further diagnosis, and no measurements are taken.
Exhaust System
The system for being "gas-tight." If the exhaust has corrosion on silencers and pipes, no assessment can be given about the lifespan/replacement moment.
Steering System
On operation during the Test Drive.
Suspension
On the operation of shock absorbers and wheel bearings during the Test Drive.
Brake System
During the Test Drive, visually and externally, on the operation and wear of visible brake parts, as well as the condition of brake lines and hoses.
Drum brakes are, as far as possible, only assessed through the inspection hole. We cannot provide an indication of the exact lifespan or replacement moment, as this depends on many factors during use. Also, electronic safety margins of some manufacturers may differ.
Tires
On excessive wear, tread depth, damage, and drying out.
Air Conditioning and Heating
On switching on and off and perceived temperature. If the outside temperature is below 4 degrees, the air conditioning does not work and cannot be checked. In case of observed issues, further diagnosis and/or repair are necessary.
Keys and Remote Controls
On operation, the number of keys and remote controls are not compared with the manufacturer's delivery.
Electrical Installations
On operation and/or switching on and off. No estimate can be given for electronic parts when they would stop working or work less. Radios are only assessed for operation.
Navigation and Audio
Control of these systems is limited to switching on and off. If operating parts are missing, control is omitted.
Odometer Reading/Mileage History
Unfortunately, odometer manipulation remains a present and persistent problem in the global automotive sector.
In the Netherlands (NAP) a good estimate of whether the read odometer reading is reliable can be formed for most Vehicles. With imports from abroad, there is an increased risk of odometer manipulation. The RDW indicates whether the buildup of the odometer history is logical, illogical, or cannot be judged (no judgment).
With the Purchase Inspection, we cannot guarantee the read odometer readings. Based on the available information and the Vehicle, the Advisor can only express his feeling.
We always advise making agreements with the Vehicle supplier regarding the mileage history.
Scanning
Check for existing faults. If a fault is not present at the time of the Service, the Advisor cannot detect it either. Faults are always a reason for further diagnosis and possibly making agreements for correction/repair.
For scanning the Engine and Vehicle Management System, we depend on data accessibility, which varies by age, brand, or version. Certain information is not accessible to us (the universal channel) and is therefore not part of this Service.
Test Drive (approx. 15 min.)
Only within legally allowed speeds. We depend on the immediate surroundings of the respective inspection location, making it not always possible to assess all speeds. Unachieved speeds cannot be assessed.
Weather Conditions
In certain weather conditions, such as rain or snowfall, when the Vehicle is wet, small dents or paint damage cannot be assessed. Conversely, in dry weather, leakages cannot be assessed.
Wear Parts
On the degree of (excessive) wear. The Advisor expresses his feeling in certain situations; it is very difficult to give an assessment of the lifespan or replacement moment. Wear parts are not assessed for a new state.
Condition
A wet or unwashed Vehicle cannot be assessed for dents or scratches.
Cooling System
Visually for leaks. Cooling system parts located in the interior, such as the heater radiator, etc., are checked as far as visible.
Exterior
On damages/paint visually and using a paint thickness gauge on metal parts. Measuring paint thickness is not possible on plastic. If values are elevated, an opinion is given on the quality of the repair and whether it visibly indicates more serious damage. Parts or rubbers are not disassembled.
Checking for water/moisture leakage is only visually possible.
Visible imperfections, deviating from (small) traces of normal use, are communicated.
Interior
Visible imperfections, deviating from (small) traces of normal use, are communicated.
Functions and Accessories
The functions and accessories on correct operation except for Multimedia. The mirroring of options and accessories between the advertisement and the car is not part of the Purchase Inspection.
Pricing
There are costs associated with the Service or packages derived from it in accordance with our Website and/or Price List. It is not possible to combine or "stack" different promotions or discounts. We will apply the most favorable promotion or discount for you at that moment.
Cancellation, Changes, or No Show
A cancellation or change must be communicated to us by phone or email. Appointments can be canceled free of charge up to 48 hours before the start. If the inspection appointment is canceled within 48 hours, we are entitled to charge you the full costs according to our price list.
In the situation where our Advisor is standing in front of a closed door (no show) or when cooperation cannot be provided to perform the Service, we are entitled to charge the full costs.
Force Majeure
In the event of unforeseen circumstances of any kind or in the case of illness/accident, we may be entitled to reschedule or suspend a scheduled appointment. In the case of force majeure, any liability for damages is excluded.
Complaints and Aftercare
Despite our care, you may have a complaint; you must always submit it in writing via info@expatcaradvice.com as soon as possible, but definitely within one week of its occurrence. It helps us and the resolution process when you describe the situation as completely as possible, attach as many media files as possible to give us a full picture.
Complaints will only be processed for a maximum of 30 days or 500 driven kilometers after the Purchase Inspection and when (no) repairs have been made.
Applicable Law Only Dutch law applies to our Service.
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Additional Terms Services
Together buying a good and reliable car
Buying a car is a significant investment. We believe it's essential that you are happy with the car you buy and can enjoy it for a long time without worries. We passionately work every day to achieve that goal. With our complete service package (hereinafter Service), we take care of everything for you. You leverage our years of experience to jointly purchase your ideal car and potentially trade in or sell your old car.
This Service is applicable to almost any car for sale in the Netherlands.
Once you have a car in mind, we check its worth based on registers and potentially through a conversation with the owner. If it seems worthwhile, we negotiate the best deal. If it feels right, we inspect the car to ensure it meets our quality standards. Any advice, repair, or rejection points are discussed and negotiated.
If the car is in good condition, and we both have the right feeling, you can decide to buy the car together with us. Although it's not mandatory, you can always inspect and test drive the car before making the purchase decision; we understand that buying a car is not something to take lightly.
After your approval, we ensure that the car is ready for delivery and pick it up as soon as possible, according to the agreement. You, of course, want to enjoy your new car as quickly as possible.
Core Process
The process follows the main steps below:
Assessing your specific needs for purchasing a car.
Finding the right car (with or without our help).
Assessing if the found car is worth the time and effort (check license plate, vehicle registers, supplier, etc.).
Negotiating the best possible deal.
Quality control of the car by Advisor.
Providing feedback on the overall picture.
Discussing the complete deal.
Your formal approval.
Purchase confirmation, step-by-step plan, and transaction processing.
Optional: Home delivery of the car, explanation of key features, and taking any trade-in car.
Payment of the car invoice and services.
Any aftercare.
If you have a trade-in car, the following steps apply before the deal:
Inspection (at home or at work) and complete description of the car to be traded in, overall picture.
Obtaining fixed bids based on the overall picture via the trade network (NL + EU) and on ANWB or other relatable websites.
After your formal approval.
Including the deal in the transaction.
Delivery of your old car to the new owner.
Certificate of transfer.
Assessment and Certification of the Car
We or a designated expert assesses/evaluates the car using our carefully compiled quality protocol consisting of hundreds of inspection points.
In our quality protocol, we consider the age of the car and the Car Deal. It is important to be aware that a one-year-old car with 10,000 km on the odometer and a purchase price of €25,000 is generally in a different condition than a 15-year-old car with 250,000 km on the odometer offered for €1,500.
If the car meets our quality standards, we provide a positive buying recommendation. If we identify advisory, repair, or rejection points, we discuss these with you and the owner and negotiate if necessary.
At the time of your purchase decision, we are aware that you entrust us with a significant part of your trust. You can expect us to describe the car objectively and truthfully. We will always do our best to meet your expectations to the maximum extent.
It doesn't matter where the car is in the Netherlands. Within a 30km radius of Veldhoven, there are no additional costs. Outside this radius, a kilometer reimbursement of €0.40 per kilometer applies, in addition to the regular hourly rate of €50 per hour, charged from the moment we leave.
In practice, speed is required to prevent the offered car from being sold during our process. We make every effort to assess/evaluate the car quickly according to our quality protocol.
During the quality assessment, we rely on everything we can see, feel, hear, smell, and read. In the assessment, we do not dismantle parts, upholstery, etc. Unfortunately, a car remains a complex product, and certain issues may arise during ownership and use, so-called hidden defects. We believe that a warranty should be part of this Service. In case of rejection or if you don't have the right feeling, we will look for a new car.
Agreement
After we have assessed/evaluated the car, you have received a comprehensive overview of the car, and the deal has been discussed; you provide us with written or oral approval, creating the agreement.
Warranty
In this Service, we find it essential to always include a form of Purchase Guarantee in the Agreement. Below are the most common warranty forms, differing in duration, conditions, and rate:
Manufacturer's warranty.
BOVAG warranty via Auto-/dealer company.
House/brand warranty from Auto-/dealer company.
Warranty insurance via parties such as Autotrust, Cargarantie, etc.
Own (house) warranty. In the deal, we indicate which warranty terms apply.
In addition to the agreed warranty provisions, you also have statutory rights. We guarantee that the delivered car conforms to the agreement (conformity).
Claiming Warranty (if applicable)
A car is a complex product. Unfortunately, it can happen with any car that something breaks or problems arise. As soon as a situation or problem occurs, contact us immediately, and we will work directly to resolve it quickly and appropriately. We have a nationwide service network. Together, we assess the situation immediately and find the best and fastest possible solution, and whether the situation is covered by the warranty provisions. Depending on the extent of the problem and the warranty provisions, it is determined by whom and where the repair will take place. We will always make every effort to ensure that you experience as little inconvenience as possible from the already unfortunate situation.
Your claim to warranty expires:
When the warranty expiration date or mileage limit is reached.
If defects are not reported in a timely manner or if you continue driving with fault messages.
If defects arise, and you have them repaired without our permission or consultation.
In case of abnormal use or participation in rallies, etc.
If the prescribed maintenance, lubricants, or type of fuel is not followed.
For matters falling under the usual/regular maintenance of the car.
If it concerns wear and tear parts.
Almost Ready to Enjoy
The total duration of making the car roadworthy depends on the additional services you wish for. In situations where specific parts need to be ordered or the Dutch license plate has yet to be provided due to import, it may take a bit longer. We will actively keep you informed about this. You can always expect the car to be neat, clean, and ready for delivery as agreed upon. Usually, this is arranged by the selling party. If you have any questions or concerns, contact your contact person immediately to resolve them.
Registration
We will take care of the registration on the day before or on the day of delivery/pickup. For registration, we follow the RDW recognition requirements and regulations for vehicle registration regarding execution and identification requirements.
Upon registration, you will receive the registration report. This report contains the first part (4 digits) of the registration code, which you will need when you want to sell the car again in the future. The RDW will send you the license plate card and the second part of the registration code (5 digits) a few days after registration. Our advice is to keep the registration code safe.
If you do not have a Dutch passport or driver's license but do have a driver's license issued by one of the EU member states and are registered in the BRP, the registration must be done at an RDW counter. In exceptional situations, we may ask you to have the registration performed at an RDW-designated registration desk (PostNL, Bruna, etc.).
Insurance
Insurance must start on the day of registration and delivery; you are responsible for this. When taking out comprehensive or limited comprehensive coverage, it is advisable to find out what security requirements the insurer imposes and whether the car meets them. For insurance advice, we refer you to an AFM-authorized insurance intermediary or advisor. It is also worth comparing offers on websites such as Independer. We may ask you for proof of insurance.
Home Delivery (optional)
We plan the delivery on the day you prefer, starting from the day the car is ready for delivery. On the day of delivery, we work with a delivery time frame. Once we are at the car, we provide an update with more details about the exact delivery time.
You give us permission to deliver the car driving on the road and are responsible for ensuring that the car is at least liability insured. In exceptional situations or upon request, trailer transport can be organized, and the associated costs will be submitted for approval in advance.
Change requests must be communicated to us 48 hours before the delivery. We are entitled to pass on any costs due to abrupt changes or cancellations to you, with a maximum of €100.
We ensure that the car is delivered with a full tank of fuel (these costs are passed on 1-on-1), and we make sure to explain the car's key features if desired.
We will ask you to identify yourself. The car must already be paid for.
If you are not able to receive the car yourself, we are entitled to charge any storage costs after 1 week.
If you have questions, complaints, or encounter certain issues, contact your contact person, or send an email.
In case of force majeure preventing us from delivering the car, we have the right to suspend delivery without being held liable for any form of compensation or warranty. We are only liable for damage directly resulting from the untimely or improper fulfillment of the delivery or in case of intent or gross negligence.
Invoice
You will receive a detailed invoice for the car (including our services and taxes). You can expect us always to be transparent about our (Service) markup on the car and transactions.
Payment
Payment for the Service must be made by the time of purchasing the car. Payment for the imported car takes place in 2 (two) equal parts (2x 50%), one when we need to buy the car and the final payment to be made at the time of delivery/pickup of the car. The payment for the Service must also be transferred during the delivery/pickup of the car. We are entitled to request a different payment time or a deposit.
Payment is made by crediting our bank account (via Ideal or bank transfer) with the invoice number in the reference. In case of non-payment (partial), we may charge interest 7 days after an initial free payment reminder from the moment of default. The interest is equal to the legal interest rate. We may also charge collection costs for extrajudicial costs.
Retention of Title
The delivered car remains our property until everything that must be paid, based on the Agreement, has been paid. Until you have obtained formal ownership, you are liable as the holder and driver of the car and must insure the car with liability/comprehensive coverage at your own expense, maintain it, and bear the risk of damage or loss. We can exercise a lien on the car until everything that must be paid, based on the Agreement, has been paid.
Remote Transactions
You have rights and obligations arising from the provisions for distance contracts and contracts concluded outside sales premises. See Book 6 Title 5 Section 2b BW, within the meaning of 6:230g BW. The legal provisions apply in addition to and in deviation from these Terms.
Risk for the Car
If the purchased car breaks down or is lost before the car is delivered to you, that is our risk. If your trade-in car breaks down or is lost before the car is delivered to us, that is your risk.
Abuse
Upon any suspicion of abuse or forgery of documents, we will immediately report it to the designated authorities and file a complaint.
Deviation
Deviations, including additions or extensions to these Terms, are only valid if they are documented or confirmed by us in writing.
Cancellation of Agreement
You can cancel the agreement, even if we are not in fault. Cancellation must be done by email or in writing. The damage due to cancellation is set at 15% of the total invoice value (car + services) with a minimum of €500. For our services, the delivered services must be paid, as well as any additional hours at €50 per hour. The damage must be paid within 2 weeks after cancellation; in case of non-payment, the cancellation will expire, and you must still fulfill the Agreement.
Choice of Law
Dutch law applies to the Agreement.
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